Terms of service

Welcome to Isa Grutman. By accessing or purchasing from our website, you agree to be bound by these Terms of Service. Please read them carefully before proceeding.
1. General Conditions
We reserve the right to refuse service to anyone for any reason at any time. We are not responsible for any harm resulting from violation of these Terms.
2. Product Information & Availability
All products are subject to availability. We reserve the right to modify pricing, discontinue products, limit quantities, or refuse orders at our sole discretion. Product colors and dimensions may vary slightly from what is displayed on screen.
3. Orders & Billing
You agree to provide current, complete, and accurate purchase and account information for all transactions. We reserve the right to cancel orders in the event of pricing errors or suspected fraudulent activity.
4. Custom & Personalized Orders
Customized or personalized products may be final sale. Slight variations due to handcrafted production are not considered defects and are not eligible for returns or exchanges.
5. Shipping & Delivery
Estimated delivery timelines are not guaranteed. Isa Grutman is not responsible for carrier delays, customs issues, weather disruptions, or errors resulting from incorrect shipping information provided by the customer.
6. Returns & Exchanges
Please review our separate Returns Policy for full details on eligibility, timeframes, and procedures.
7. Intellectual Property
All website content including logos, photography, graphics, product designs, videos, and copy are the exclusive property of Isa Grutman and may not be reproduced, distributed, or used without express written permission.
8. User Conduct
Users agree not to misuse the website, violate applicable laws or regulations, upload or transmit malicious code, or engage in any fraudulent, harmful, or abusive activity.
9. Third-Party Tools & Links
Our website may link to third-party websites, applications, or services. We are not responsible for the content, privacy practices, or terms of those third parties.
10. Disclaimer of Warranties
The website and services are provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability or fitness for a particular purpose.
11. Limitation of Liability
To the fullest extent permitted by law, Isa Grutman shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products, even if advised of the possibility of such damages.
12. Indemnification
You agree to indemnify, defend, and hold harmless Isa Grutman and its affiliates from any claims, damages, liabilities, or expenses arising from your misuse of the website or violation of these Terms.
13. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law provisions.
14. Changes to Terms
We reserve the right to update these Terms of Service at any time. Changes become effective upon posting to our website. Continued use of the site constitutes your acceptance of the revised Terms.
15. Contact Information
For questions or concerns regarding these Terms, please contact us at:
Isa Grutman  |  Miami, Florida  |  info@isagrutman.com