Product Care
How To Care For Isa Grutman
- Remove jewelry before engaging in physical activities, swimming, or showering to maintain their shine and integrity.
- Minimize exposure to lotions, oils, and cosmetics, as they can dull the surface of gold and diamonds.
- Regularly clean your gold and diamond pieces with a soft brush, warm water, and mild soap to keep them sparkling. Avoid harsh chemicals that could damage the metal or stones.
- Never use ultrasonic cleaners, steam cleaners, or harsh chemicals on emeralds or rubies, as they can damage the stone or the oils often used to enhance its appearance
- Store jewelry separately in a soft pouch or lined box to prevent scratches and preserve their condition. Keep your pieces flat in a dry, safe place.
Shipping & Returns
Shipping
Once your order has been processed, allow 3-5 business days for domestic orders. All international orders are subject to various arrival time frames based on location.
Orders received after 3pm will be processed the next business day.
Refund Policy
ALL SALES ARE FINAL. Unfortunately, we are not able to take returns on any item.
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